trouble code list minolta c350
February 26, 2010
C0000Main Motor’s failure to turn • The Motor Lock signal remains HIGH for a predeterminedcontinuous period of time while the Motor is turning.
C0001 Main Motor turning at abnormaltiming
• The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary.
C0016 Bk PC Motor’s failure to turn • The Motor Lock signal remains HIGH for a predeterminedcontinuous period of timewhile the Motor is turning.
C0017 Bk PC Motor’s turning at abnormal timing
• The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary.
C0018 Color PC Drum Motor’s failure to turn
• The Motor Lock signal remains HIGH for a predetermined continuous period of time while the Motor is turning.
C0019 Color PC Drum Motor’s turning at abnormal timing
• The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary.
C001A Color Developing Motor’s failure to turn
• The Motor Lock signal remains HIGH for a predetermined continuous period of time while the Motor is turning.
C001B Color Developing Motor’s turning at abnormal timing
• The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary.
C0040 Suction Fan Motor’s failure to turn • continuous period of time while the
The Fan Lock signal remains HIGH for a predetermined
Motor remains stationary.
C0046 Fusing Cooling Fan Motor/1 failureto turn
C0048 Fusing Cooling Fan Motor/1 or FusingCooling Fan Motor/2 failure to turn
C004C Ozone Ventilation Fan Motor’s failure to turn
C004D Toner Suction Fan Motor’s failure toturn
C004E Power Supply Cooling Fan Motor’s failure to turn
C004F Cooling Fan Motor 2’s failure to turn
C0060 Fusing Drive Motor’s failure to turn
C0061 Fusing Drive Motor turning at abnormal timing
• The Motor Lock signal remains LOW for a predetermined continuous period of time while the Motor remains stationary.
C0094 2nd Image Transfer Roller pressure/ retraction failure
• The 2nd Image Transfer Pressure Position Sensor is
not activated (retracted position) within 2 sec. after the
2nd Image Transfer Pressure/Retraction Motor has
started turning during a sequence of the 2nd Image
Transfer Roller’s retracting motion.
• The 2nd Image Transfer Pressure Position Sensor is
not deactivated (pressed position) within 2 sec. after
the 2nd Image Transfer Pressure/Retraction Motor has
started turning during a sequence of the 2nd Image
Transfer Roller’s pressing motion.
C0096 Image Transfer Belt pressure/retraction failure
• The 1st Image Transfer Retraction Position Sensor is
not activated (retracted position) within 5 sec. after the
1st Image Transfer Pressure/Retraction Motor has
started turning during a sequence of the Transfer
Belt’s retracting motion.
• The 1st Image Transfer Retraction Position Sensor is
not deactivated (pressed position) within 1 sec. after
the 1st Image Transfer Pressure/Retraction Motor has
started turning during a sequence of the Transfer
Belt’s pressing motion.
C0098 Fusing Pressure Roller pressure/
retraction failure
• No change is observed in the encoder sensor pulse
even after the lapse of 0.5 sec. after the Fusing Pressure/
Retraction Motor has started turning for a
sequence of the Fusing Pressure Roller’s retracting
motion.
• No change is observed in the encoder sensor pulse
even after the lapse of 0.5 sec. after the Fusing Pressure/
Retraction Motor has started turning for a
sequence of the Fusing Pressure Roller’s pressing
motion.
• The Fusing Pressure Position Sensor is not activated
(pressed position) even when 30 encoder sensor
pulses are counted after the Fusing Pressure/Retraction
Motor has started turning for a sequence of the
Fusing Pressure Roller’s pressing motion.
C0200 Cyan PC Drum Charge Corona
malfunction
• An output is automatically produced from the PC
Drum Charge Corona of each color when the malfunction
resetting procedure is performed after C0208 (PC
Drum Charge Corona malfunction) has been detected.
The SCD signal is detected for a continuous 0.5-sec.
period at this time.
C0202 Magenta PC Drum Charge Corona
malfunction
C0204 Yellow PC Drum Charge Corona
malfunction
C0206 Black PC Drum Charge Corona
malfunction
C0208 PC Drum Charge Corona malfunction
• The SCD signal is detected for a continuous 0.5-sec.
period while the PC Drum Charge Corona is being
energized.
C0400 Exposure Lamp’s failure to turn ON • The output from the CCD Sensor is a predetermined
value or less during CCD Sensor gain adjustment.
C0410 Exposure Lamp turning ON at
abnormal timing
• The average output value of the CCD Sensor with the
Scanner at its standby position is a predetermined
value or more at the end of a scan job.
C0500 Heating Roller warm-up failure • The temperature of the Heating Roller does not reach
100 °C within 50 sec. after the Heating Roller Heater
Lamp has been turned ON.
• The temperature of the Heating Roller does not reach
100 °C and that of the Fusing Pressure Roller does
not reach 195 °C within 200 sec. after the Heating
Roller Heater Lamp has been turned ON.
• The voltage of the Heating Roller Thermistor does not
increase by five steps within 20 sec. after the Heating
Roller Heater Lamp has been turned ON.
• No zero cross signal is detected even with the lapse of
1 sec. or more after the Heating Roller Heater Lamp
has been turned ON.
C0501 Fusing Pressure Roller warm-up
failure
• The voltage of the Fusing Pressure Roller Thermistor
does not increase by five steps within 20 sec. after the
predrive of the Fusing Roller has been started during
a warm-up cycle.
C0510 Heating Roller abnormally low temperature
• No zero cross signal is detected even with the lapse of
1 sec. or more during a standby state, print cycle, or
Power Save.
• A temperature of 120 °C or less of the Heating Roller
is detected for 1 sec. or more during a standby state.
• A temperature of 120 °C or less of the Heating Roller
is detected for 1 sec. or more during a print cycle.
• A temperature of 70 °C or less of the Heating Roller is
detected for 1 sec. or more during Power Save.
C0511 Fusing Pressure Roller abnormally
low temperature
• . A temperature of 80 °C or less of the Fusing Pressure
Roller is detected for 1 sec. or more during a
standby state.
• A temperature of 80 °C or less of the Fusing Pressure
Roller is detected for 1 sec. or more during a print
cycle.
• A temperature of 80 °C or less of the Fusing Pressure
Roller is detected for 1 sec. or more during Power
Save.
C0520 Heating Roller abnormally high
temperature
• A temperature of 225 °C or more of the Heating Roller
is detected for 1 sec. or more.
C0521 Fusing Pressure Roller abnormally
high temperature
• A temperature of 190 °C or more of the Fusing Pressure
Roller is detected for 1 sec. or more before the
start of the heater temperature control.
• A temperature of 215 °C or more of the Fusing Pressure
Roller is detected for 1 sec. or more after the start
of the heater temperature control.
C0650 Scanner Home Sensor malfunction • The Scanner Home Sensor is unable to detect the
Scanner located at its home position.
• The Scanner Home Sensor is unable to detect a Scanner
even when the Scanner Motor has been driven to
move the Scanner over the maximum traveling distance.
• The Scanner Home Sensor detects the Scanner when
the Scanner has moved 5 mm from the position, at
which it blocks the Scanner Home Sensor.
C0660 Scanner overrun failure • The Scanner Home Sensor detects the Scanner at its
home position during a period of time that begins with
the time when a prescan command and a scan preparation
command are executed and ends when a home
return command is executed.
C0900 Tray3 Elevator failure
? See PC-101/PC-201 Service Manual.
C0910 Tray2 Elevator failure • The Lift-up Sensor is not blocked even after the lapse
of a given period of time after the lifting motion has
been started.
C0950 Tray4 Elevator failure
? See PC-201 Service Manual.
C0960 Bypass lifting motion failure • The Bypass Lift-up Sensor is not blocked even when
the Tray2 Vertical Transport Motor has turned for a
given number of pulses after the sequence to move
the Paper Lifting Plate from the standby position to the
take-up position was started.
• The Bypass Lift-up Sensor is not unblocked even
when the Tray2 Vertical Transport Motor has turned for
a given number of pulses after the sequence to move
the Paper Lifting Plate from the take-up position to the
standby position was started.
C0990 LCT Elevator Motor malfunction
(Elevator malfunction)
?
See PC-401 Service Manual.
C0991 LCT ascent motion failure
(soft limit error)
C0996 LCT Shift Motor malfunction
C0997 LCT shifting failure
C0998 LCT ejection failure
C099C LCT Shift Gate malfunction
C099D LCT communications error
C0F30 Abnormally low toner density
detected Cyan ATDC Sensor
• T/C 0.21 % or less is detected ten consecutive times
in the Developing Unit as validated through the toner
replenishing amount determination control.
C0F31 Abnormally high toner density
detected Cyan ATDC Sensor
• T/C 15.5 % or more is detected ten consecutive times
in the Developing Unit as validated through the toner
replenishing amount determination control.
C0F32 Abnormally low toner density
detected Magenta ATDC Sensor
• T/C 0.21 % or less is detected ten consecutive times
in the Developing Unit as validated through the toner
replenishing amount determination control.
C0F33 Abnormally high toner density
detected Magenta ATDC Sensor
• T/C 15.5 % or more is detected ten consecutive times
in the Developing Unit as validated through the toner
replenishing amount determination control.
C0F34 Abnormally low toner density
detected Yellow ATDC Sensor
• T/C 0.21 % or less is detected ten consecutive times
in the Developing Unit as validated through the toner
replenishing amount determination control.
C0F35 Abnormally high toner density
detected Yellow ATDC Sensor
• T/C 15.5 % or more is detected ten consecutive times
in the Developing Unit as validated through the toner
replenishing amount determination control.
C0F36 Abnormally low toner density
detected Black ATDC Sensor
• T/C 3 % or less is detected ten consecutive times in
the Developing Unit as validated through the toner
replenishing amount determination control.
C0F37 Abnormally high toner density
detected Black ATDC Sensor
• T/C 12 % or more is detected ten consecutive times in
the Developing Unit as validated through the toner
replenishing amount determination control.
C0F3A Cyan ATDC Sensor adjustment failure
• ATDC Sensor automatic adjustment does not function
properly, failing to adjust to an appropriate value.
C0F3B Magenta ATDC Sensor adjustment
failure
C0F3C Yellow ATDC Sensor adjustment
failure
C0F3D Black ATDC Sensor adjustment
failure
C1200 Standard controller configuration
failure
• The controller of the MFP Control Board (PWB-MFP)
is faulty.
C1203 File Memory mounting error • The File Memory mounted on the MFP Control Board
(PWB-MFP) is faulty.
C1204 Memory capacity discrepancy • The capacity of the File Memory mounted on the MFP
Control Board (PWB-MFP) is short.
C1220 Image Input Time Out • Image data is not input from the Image Processing
Board (PWB-C) to the MFP Control Board (PWBMFP).
C1229 Image Output Time Out • No image data is output from the MFP Control Board
(PWB-MFP).
C1240 JBIG0 Error • Memory of the MFP Control Board (PWB-MFP) is
C1241 JBIG1 Error faulty.
C1242 JBIG2 Error
C1243 JBIG3 Error
C1250 Compressor 0 command buffer
stop failure
• The MFP Control Board (PWB-MFP) is faulty.
C1251 Compressor 1 command buffer
stop failure
C1252 Compressor 2 command buffer
stop failure
C1253 Compressor 3 command buffer
stop failure
C1261 Compression hardware timeout • The hardware involved with the compression function
offered by the MFP Control Board (PWB-MFP) does
not respond.
C1265 Extraction hardware timeout • The hardware involved with the extraction function
offered by the MFP Control Board (PWB-MFP) does
not respond.
C1279 PCI-SDRAM DMA operation failure • The hardware involved with image transfer in the
memory of the MFP Control Board (PWB-MFP) does
not respond.
C1290 Compression/extraction timeout
detection
• The hardware involved with the BTC compression
function offered by the MFP Control Board (PWBMFP)
does not respond.
C12B1 Image processing ASIC failure 1 • Image processing ASIC (CPS2300S) on the MFP
Control Board (PWB-MFP) does not respond.
C12B2 Image processing ASIC failure 2 • Image processing ASIC (PIC1200S) on the MFP Control
Board (PWB-MFP) does not respond.
C12B3 Image processing ASIC failure 3 • Image processing ASIC (PIC3400LITE) on the MFP
Control Board (PWB-MFP) does not respond.
C12B4 Image processing ASIC failure 4 • Image processing ASIC (BTCIF) on the MFP Control
Board (PWB-MFP) does not respond.
C12C0 Hard disk recognition error • Unable to communicate between the hard disk and
MFP Control Board (PWB-MFP).
C12C1 Hard Disk Error 1 • Hard disk is faulty.
C12C2 Hard Disk Error 2
C12C3 Hard Disk Error 3
C12C4 Hard Disk Error 4
C12C5 Hard Disk Error 5
C12C6 Hard Disk Error 6
C12C7 Hard Disk Error 7
C12C8 Hard Disk Error 8
C12C9 Hard Disk Error 9
C12CA Hard Disk Error A
C12CB Hard disk data transfer error • Data transfer from the hard disk is faulty.
C12CC Hard disk unformat • Unformatted hard disk is connected.
C12CF Hard disk specifications error • A hard disk that falls outside the specifications is connected.
C12D0 Controller hardware error • A controller hardware error is detected in the network
I/F.
C13C8 New Transfer Cleaner Unit resetting
failure
• A new installation is not detected when a new Transfer
Cleaner Unit (Image Transfer Belt Unit) is installed.
C13CA New Fusing Unit resetting failure • A new installation is not detected when a new Fusing
Unit is installed.
C13D1 Cyan Imaging Unit EEPROM
access error
• A condition of “EEPROM is not connected” or “There
is an access error” is detected in EEPROM of the
C13D2 Magenta Imaging Unit EEPROM Imaging Unit.
access error
C13D3 Yellow Imaging Unit EEPROM
access error
C13D4 Black Imaging Unit EEPROM
access error
C13D5 Cyan LPH correction data download
failure
• . An error is detected while the LPH correction data is
being downloaded from EEPROM of LPH to PWBC13D6
Magenta LPH correction data MFP when the Power Switch is turned ON.
download failure
C13D7 Yellow LPH correction data download
failure
C13D8 Black LPH correction data download
failure
C1800 Controller start failure • A controller start failure is detected in the controller
interface.
C3310 CCD clamp/gain adjustment failure • The adjustment value is 0 or 255 during a CCD clamp
adjustment.
• The peak value of the output data is 64 or less during
a CCD gain adjustment.
C3331 MSC undefined malfunction occurring
• An undefined malfunction occurs in the MSC of the
MFP Control Board (PWB-MFP).
C3332 Scanner Section undefined malfunction
• An undefined malfunction occurs in the Scanner Section.
C3333 Engine Section undefined malfunction
• An undefined malfunction occurs in the Engine Section
(PWB-MC, etc.).
C3E00 NVRAM initialization failure • Total Clear is executed in a mode other than the card
line mode.
C3E01 • An initial command is issued from the terminal in a
mode other than the card line mode.
C3E02 • A new NVRAM is detected in a mode other than the
card line mode.
C3F00 Vendor connection failure • It is detected that communications with the vendor are
interrupted for a given period of time or more with
"Installed" selected for the setting of vendor installation.
C3FFC ROM contents error upon startup
(LPH)
• A fault is detected in a sequence of ROM contents
check of the LPH Board during starting.
C3FFD ROM contents error upon startup
(Scanner)
• A fault is detected in a sequence of ROM contents
check of the PWB-C during starting.
C3FFE ROM contents error upon startup
(PRT)
• A fault is detected in a sequence of ROM contents
check of the Control Board during starting.
C3FFF ROM contents error upon startup
(MSC)
• A fault is detected in a sequence of ROM contents
check of the MSC (PWB-MFP) during starting
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